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Frequently Asked Questions (FAQ)

Can I use my catalog on my own domain?

What does Kyte do?

Manage your business, 24 hours a day, from the palm of your hand. 📱

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How do I set up my shop to sell on Kyte?

Let's set up your store and start selling online? Learn everything about how to take that first step and start selling on Kyte today!

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Is there a limited amount of products and customers I can add?

Yes, there is a technical limit of 4.000 products and 1.000 customers to guarantee the processing speed of the app.

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Can I use Kyte on multiple devices?

Yes, you can use Kyte on as many devices as you need as long as they run Android or iOS.

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Can I have more than one shop in Kyte?

Each Kyte account creates a catalog with a set of products and specific stock. You can manage different shops by creating an account for each one.

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Can I use Kyte offline?

Which device do I need to use Kyte?

Kyte works on mobile phones or tablets running Android 5.0 (Lollipop) and higher or iOS 10.0 and higher.

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Is there a PC version?

Does Kyte have a backup?

Yes, Kyte saves your data in two ways: in your device's memory and on our cloud. ☁

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How do I advertise my products?

Kyte was created to help in the management of your business but it does not have tools for advertisement. To help with this we integrated the online catalog with Facebook and Instagram.

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Is Kyte free?

We offer two options of plans: FREE which has the necessary resources for those who are just starting out and is free forever. The PRO with advanced sales and administration functions. Monthly or annual fees are set according to your country and we offer a discount on your annual subscription.

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How long is the trial period?

From the moment your Kyte account is created, you have access to 7 days of PRO plan to test all the resources the app has to offer. After this period, you will have the option to subscribe monthly and yearly or continue using our FREE plan for as long as you wish.

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How can I subscribe to the PRO plan?

During and at the end of the 7-day trial you will have the option to subscribe to the PRO plan, just tap on Subscribe on the main page of the app.

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Are there any extra fees?

No, we only charge for the subscription to the PRO plan which grants access to all the features in the app. So, the profit from your sales is all yours!

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How do I charge my customers?

The app doesn't process payments online but you can charge your customers when delivering the product or during pick up.

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Can I connect Kyte to my printer?

Kyte can be connected to mini thermal printers via Bluetooth 2.0 and 4.0. They need to use ESC/POS language and offer 80mm or 58mm receipts.

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How to share my catalog as a QR code?

The app generates a link of your online catalog that can be shared via WhatsApp directly from the app but if you prefer to generate a QR code, here are some sites that make the conversion for free.

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Community

Find and share solutions, suggestions and feedback with Kyters from all around the globe.

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Feedback Hub

Feedback Hub gives you a direct channel to send your feature ideas, general suggestions or comments.

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