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Frequently asked questions (FAQ)

What does Kyte do?

Kyte is a sales, management and customer engagement platform designed for small retailers. With our app you can: 💰 sell in-store, online and on the go; 🧾 print or send receipts by WhatsApp; 📦 control your inventory; 🙂 manage your customers; 🌎 and get a free website with all your products.

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Is Kyte FREE?

Kyte has two plans: 🆓 one is free forever, 💰 and the other is paid.

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Is there a limit on products or customers?

No, you can add as many as needed, including in the FREE version. However, in order to keep your phone performance at an optimal level, we advice that you do not add over 1500 products to inventory.

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Can I use Kyte on multiple devices?

Yes, you can access your account from other devices. You can also create multiple accounts with custom permissions for your staff.

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Can I use Kyte offline?

Yes, you can use Kyte with or without Internet. But some features such as inventory update, backup, and analytics are only available when you're online.

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Does Kyte support multiple currencies?

Yes, don't let the default dollar sign fool you. You can select your desired currency by going to the Settings menu. Here's a tutorial showing you how.

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How do I get the PRO plan?

You can go PRO from within the app itself.

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Do I need my credit card to sign up?

No, all you need is a valid email address. A credit card will only be required in case you decide to go PRO.

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Are there any extra fees?

No. You only pay a flat monthly fee. There won't be any extra charges on the number of sales, products or customers you have.

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How is Kyte billed?

Billing happens either monthly or annually, depending on your plan. Credit cards are the only form of payment we can accept. There are no contracts and you can cancel at any time.

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Is there a PC version?

No, not yet. But we are working on it.

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Can I speak with a real person?

Yes, all you have to do is tap the Help button on the main menu. You can also email us at help@kytepos.com.

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