Hi πŸ‘‹
How can we help you?

Sales

How to manage orders made in the app

If you don't want to make a sale right now or need to save the transaction as an order, follow the steps in this tutorial.

Read more

How to edit orders

Orders can be edited up to the moment the payment is registered but there are some important details to be considered!

Read more

How to manage orders made in the online catalog

See how to take orders from the online catalog and complete them as in-app sales.

Read more

How to cancel a sale

Made a sale and need to cancel it? It's quick and easy just follow the steps in this tutorial.

Read more

Sharing receipts with your customers

Let’s see how to share receipts by email, WhatsApp and using your social media!

Read more

Adding large quantities to cart

Here you learn how to sell many products at once!

Read more

Highlighting products on the app and the catalog

Highlight the products you want your customers to see as soon as they open the catalog and help your staff get to them quicker at Checkout. ⭐

Read more

Online Payment: Enable payments in the online catalog

Accept online payments made directly in the catalog and make it easier for your customers to complete their purchases. πŸ’²

Read more

How to cancel an order

Did you make an order and need to cancel it? It's quick and easy, just follow the steps in this tutorial.

Read more

How to make an order in the app

See how to make an order directly in the app and save it to be completed later.

Read more

How to manage the pay later and accounts with Kyte

Offering the option to pay at a later date can improve your relationship with your customers and increase the chances of them coming back. Start managing this process with Kyte! 🀝🏽

Read more

Understanding customer accounts

Learn how to manage receivables and store credits granted to your customers, a tool to build a healthier relationship with them. 🀝🏽

Read more

How to make sales in person

Let's learn how to make your first of many sales with Kyte. This tutorial will also teach you how to link a customer to your sale, add a discount and select different payment methods.

Read more

Splitting a bill across multiple payment methods

Customers asking to split a bill is an extremely common scenario for businesses. Learn how to split a payment between multiple forms of tender.

Read more

Printing a receipt on a Bluetooth connected printer

The receipt can be shared on WhatsApp, social media apps, email or opened as a PDF but it can also be printed on a thermal printer connected to your device via Bluetooth.

Read more

Selling by weight or length

Learn how to sell products in fraction. If you have a bakery, market, meat shop, hardware store or any other type of business that require you to sell products by the kilo, pounds, meters, inches, etc., this tutorial is for you.

Read more

Adding observations to sales

Learn how to place information about the transaction with a couple of clicks.

Read more

Selling a non-inventoried product

Learn how to use the "Quick Sale" tool to sell products that haven't been added to inventory. This feature can help you during those busy days when you need to sell something, but haven't had the change to add it to inventory just yet.

Read more

Putting a sale on hold

Learn to pause a sale to continue later.

Read more

Resuming sales on hold

Learn how to return to a previously paused transaction.

Read more

Accessing your transactions history

See how many sales you've made, the amount sold and details on who bought what and when. You'll be able to select a period of time and get an overview of your transactions.

Read more

Server status

Find out if our servers are down.

Contact support

Hey, we'd love to speak with you. Just head to the Support section of your app or click the help button on Kyte Web.