To activate all features you need to have a business account on both Facebook and Instagram, if you don't already have them, we offer a detailed walkthrough for each one.
- How to create a business profile on Facebook
- How to convert your personal profile on Instagram into a business one
Once the business profiles are created you need to link them together so that the Order Food buttons are activated in Facebook and Instagram. To do this access Page Settings, click on the Instagram menu and log into the profile you changed from personal to business. Don't forget to confirm the information after the connection has been made.
Enabling the integration in your Kyte app
Once the profiles are synced go to the Online Catalog menu, tap on Social Media & Others and then on Integrate with partners, select Food Orders and log into your Facebook account.
Facebook will begin the steps to create your access to the tools offered in the integration. As the business accounts are already active, they will appear as an option just choose them and continue with the steps. The integration may take a few seconds to process, but when it is complete, a confirmation screen will appear in your Kyte app.
Learn more about the features available in this integration:
- The Business Manager gathers all the tools for you to manage your campaigns in the same place. Learn more about the resources on the Facebook website.
- The Ad Account is where you can create and manage your online ads and register other people to manage your ads for you.
- On Pixel you can see the results of your ads and campaigns, as well as the access and interaction between your customers and your Facebook business page.
How to use the Order Food button
The integration automatically activates an Order Food button on your Facebook page and on your Instagram profile, so your customers access your online catalog automatically and make their orders which appear immediately in the Kyte app so you can complete the sales and manage the deliveries.
The same happens when your customers access your Instagram page. Here is how you can use Foord Orders sticker to boost your online presence.
To disable the integration
If you want or need to undo the integration just tap on the Online Catalog menu, select Social Media & Others, then Integrate with partners and tap on Uninstall Integration. Confirm the cancellation and wait until it is processed, once it is completed the buttons will be removed from their profiles but your access to Meta's tools will remain active.
The integration can be reactivated again whenever you want, just do the same process as the first time.
Are you having problems with your integration process or had one of the resources blocked and want to know how to solve it? Fill out the form here and our integration's specialists will contact you via email to help!