Hi 👋
How can we help you?

I subscribed to the PRIME plan, now what?

We're glad you chose our PRIME plan to take the next step in growing your business. 💚
With it you will have access to all the resources available both in the app and in the web version, as well as a consultancy in the implementation of your data on our platform.


Once your subscription is complete, our deployment team is notified and will contact you. If you haven't heard from them, please make sure our message has not been registered as junk and has ended up in your SPAM folder. You will receive a form in your email, please fill it in with as much detail as possible, this speeds up the process of activating your shop and releasing your resources.


Once your business is set up on the Kyte platform you will have full control of your updates and the intervention of our consultants will no longer be necessary. Your store's app and your company website will be managed by them, so it is important the correct completion of the initial form. After the release of both, our team will review enhancement requests to ensure bug fixes and functionality of all the features.


Here are some website templates with different layouts for you to see. They are in different languages ​​but yours will be assembled according to the country where you make your sales and with the content you sent us.

In them you will be able to link your online catalog, your contact information, your WhatsApp contact, your social media and any information you want to disclose about your business.


In the PRIME package, an app from your shop is also available. Your customers can download it from the App Store and Play Store, install it on their cell phones to have access to the online catalog, information about your business and direct contact with you via WhatsApp. By logging into the app, they will be able to view their order history and quickly place new ones, without having to access your online catalor or company's website. See a model app here.

Although the information is exchanged between you and our integration team via email, our consultants will be available on WhatsApp, just reply to the message you received when subscribing to PRIME. If you still have questions, access our chat on its web version.

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