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How to make your order

You found the perfect product and are now ready to order? Here is what you need to do. 😁

Select all the items you want to purchase by tapping on the + sign. They will be added to the cart and you will see the amount to pay on the bottom of the screen.

If you want to find a specific product, tap on the search field and write its name.

You can also change the list by tapping on Sort By.

Or look for the product within each category.

Tap on the name to see more information about the product. You can also talk to the seller by tapping on the WhatsApp icon.

Tap on the cart to continue to the next step and check if what you selected is correct.

If you need to correct your order, tap on each one and make the necessary changes. Tap on Next to carry on.

⚠ If a product is out of stock, you need to select less items or remove if from the cart to complete the order. ⚠

Leave a note or reminder to the seller. This will appear in your receipt as well.

Choose the way you want to receive your purchase. If there is a delivery fee, you will see it described on the total.

Select the preferred payment method. If you choose Cash, please insert the amount of change you need.

Check if your order is correct and tap on Continue.

Choose your preferred login method.

⚠ To complete your order you need to provide your telephone number and address for delivery. ⚠

Tap on Place Order and wait for the confirmation that the seller has received it.

If you have any assistance throughout your purchase, please contact the seller by tapping on the icon in the top left of the main screen. From there you can also see your account information and all orders or purchases made in Kyte catalogs.

The progress of your purchase will be updated on the order information in the catalog and you will also receive status updates on the email address provided at login, along with the receipt of your purchase.

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Contact support

Hey, we'd love to speak with you. Just head to the Support section of your app or click the help button on Kyte Web.