Contact
The fastest way to get in touch with Kyte is through our help center at https://docs.kyteapp.com, where you can start a chat directly with our team. You can also email us at help@kyteapp.com. Our support team works in Portuguese, English and Spanish. If you want to get to know Kira, Kyte's AI agent for sales and support on WhatsApp, this site brings together the product details, the ready-made skills Kira can run, and a step-by-step guide to the free pilot.
Support, sales and everything else
Support: for questions about your Kyte account, the app, payments or your plan, start a chat at https://docs.kyteapp.com/en/ or write to help@kyteapp.com. The help center also has step-by-step articles for the most common questions, so you can often find the answer before a reply arrives.
Phone: +55 21 2042-1414. This is a Brazilian number, so international callers should check their carrier's rates before calling. Chat and email are usually the quickest way to get a reply.
Sales and Kira: if you are evaluating Kyte for your business or want to try Kira, the AI agent for WhatsApp, start the free pilot from this site or use the same chat and email channels and mention that you are a prospective customer. The team will point you to the right person.
Languages and response times: we answer in Portuguese, English and Spanish. Messages are handled in the order they arrive, during business hours in Brazil (Brasília time). Including your registered email and a short description of what happened helps us answer faster.