Get ready-to-send messages to restart conversations with customers who asked about price, shipping or stock and then stopped replying.
When a customer asks the price of a product and stops replying, the conversation can get buried under new chats. Picking it back up takes care: the message needs to bring up the topic again without sounding like a collection notice or a push to close the sale.
This skill writes tailored follow-up messages for chats that went cold. You tell it what the customer was interested in and where the conversation stopped.
The skill generates ready-to-send options. Each message uses a real hook from your store's routine, like a low-stock alert, a new restock, a shipping question, or a check-in on interest. That way you reopen the conversation naturally on WhatsApp. This skill only writes the text: when to send each follow-up, and which of your past customers count as inactive in the first place, are questions for the tutors in this series, starting with Find out who stopped buying.
You enter the details of the conversation that went cold into the app. For example: the customer showed interest in a denim midi dress, got the shipping cost, and hasn't replied in two days.
The skill reads the context and suggests the best way to restart contact without pressuring the buyer.
In a few seconds you get specific message options, like one mentioning that only a few units are left. Another might ask if there's still a question about delivery time. Just copy the text you like, paste it into the store's chat, and send.
Real examples of how this skill fits into a store’s routine to speed up decision-making and sales.
Many people drop off once they see the delivery fee. You enter the product they asked about and note that the chat cooled after the shipping quote. The skill writes a message offering real alternatives, like adding one more item to make the shipping worth it or picking up at the counter.
The buyer asks if you have a specific shoe size, you confirm it's in stock, and then they stop replying. You enter the item and where the chat stopped. The skill writes a soft reminder that the size is still available or that demand is high this week.
The customer picks products over WhatsApp, gets the transfer details, but never sends proof of payment. You enter the details of the stalled order. The skill writes a friendly message checking if the transfer went through or if something went wrong on their end.
You put together photos of what's in stock, send them in the chat, and the person views them without replying. You enter which options were sent. The skill suggests a direct approach, asking which item caught their eye or if they want to see other colors, sizes, or prints.
Customers who bought from earlier collections may get interested again when similar new items arrive. You enter that group's buying profile or the kind of product they used to buy. The skill writes a message introducing new stock or pieces similar to what they already bought.
You can waste time and hold product aside for no reason when a chat stalls. Better follow-up messages raise your odds of bringing the customer back to the table, and the store gets more out of contacts that already showed interest.
You slow down your day staring at your phone trying to write a careful message. The skill hands you a ready text based on exactly where the conversation stopped. You clear pending chats faster and get back to other work, like packing orders, wrapping deliveries, or helping new customers.
You create clutter when you leave too many chats without a reply, making it hard to tell which sales can still close. Using the suggested messages, you pick up the important contacts and decide which chats still deserve follow-up. Service stays cleaner and easier to track.
You can leave items stuck for no reason when you set aside products for customers who don't reply. A follow-up message sent at the right time confirms whether the customer still wants to close the deal. If there's no answer, it's easier to free up the product for someone else.
Free · No installation · No setup
Pick your store type, walk away with the finished result.
Write a follow-up messageRetain · Keep
Turn your product list or sales history into a contact calendar: for each customer and product, the date it makes sense to reach out again, worked out from how long that item usually lasts.
Retain · Keep
A guided tutor that helps you find out, from one real purchase, which of the three parts of the repeat-purchase process is missing: care after the sale, contact with a real reason, or a next offer at the right time. You walk away knowing which door is closed and what to fix first.
Retain · Keep
A guided tutor that teaches you to choose between 30, 60, or 90 days without a purchase based on each product's cycle, instead of using one number for everything. You apply it to a real product type and end up with a list of who has already passed that mark, the starting point for every other step in bringing those customers back.
