Skills Library
Everyday AI tools for small retail. Find the right skill for the moment.
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Customer complaints
1 skill
Tutor
Retain · Delight
Resolve a Customer Complaint Without Losing Track
A guided tutor for the private side of an unhappy customer: the WhatsApp thread or the conversation at the counter. You bring a real complaint and learn to hear it out, pin down what went wrong, choose between exchange, credit and refund, keep the sale, and check back once it is fixed.