Skills Library

A guided tutor that teaches you to present one main option and up to two alternatives, each with a clear difference, before you mention price. You bring the last real reply you sent a customer who asked "what do you have?" and leave with a practical task using a note on your phone.

A guided tutor that teaches you to recognize when one more product truly improves the customer's purchase, instead of being just another item pushed at the counter. You bring a recent offer made after the customer chose the main product, and the tutor points out whether the recommendation was useful, excessive, or pressured in its wording. You leave with a practical task: use Find what to sell with each product to find the right pair and test it on a real sale.

A guided tutor that teaches you to acknowledge a price objection without arguing, find the real reason behind it with one short question, and respond only to that reason with a real difference from your store. You bring in a real conversation where a customer said "too expensive," and you leave with a practical task using the Customer Objection Response Assistant.